Author Topic: Printing with FinePrint error  (Read 37 times)

Stephen

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Printing with FinePrint error
« on: July 09, 2019, 11:38:11 am »
I tried to print something using FinePrint from my browser which is being run in an isolated environment. I get the following:

!#FinePrint#!
Internal error: Prepare Dispatcher was unable to launch the dispatcher.

and then another message: Print Preview Error: An error occurred while printing.

As a result I cannot print anything from my browser (Firefox) using FinePrint.

The first message also came up once when used LibreOffice and printing did not succeed with FinePrint.

In LibreOffice I also got the ReHIPS dialog in Control Center about how to deal with a program in C:\Windows\System32\spool\drivers\x64\3\fdisp9.exe. even though I allowed it (temporarily) printing was not possible with FinePrint.

Other printing tasks for example Microsoft print to pdf and printing to my printer do not show this error.
« Last Edit: July 09, 2019, 11:59:26 am by Stephen »

fixer

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Re: Printing with FinePrint error
« Reply #1 on: July 09, 2019, 02:56:43 pm »
Thanks for the report. I've added a ticket, we'll check the issue and come back with more info. It may take some time though.

You use FireFox with default rules? Have it isolated on the main desktop?

Stephen

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Re: Printing with FinePrint error
« Reply #2 on: July 09, 2019, 04:54:17 pm »
You use FireFox with default rules? Have it isolated on the main desktop?

Yes, default rules and isolated on the main desktop. I run LibreOffice also with no changes to the default parameters.

Looking forward to any findings/solution.

fixer

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Re: Printing with FinePrint error
« Reply #3 on: Today at 10:29:29 am »
When do you get the error window? When you press the Print button in your browser, so no FinePrint window is shown?
Or FinePrint window is shown and you press Print in it and error window comes up.

On our test PC I press Print in my browser, FinePrint window is shown, I press Print in it and it hangs. And that's without ReHIPS. So I'm not sure how it should work.