Hello guys...
I have a technical question regarding a 3rd-party security soft protection inside the ReHIPS isolated environment.
For example, a user combines anti-virus XYZ with ReHIPS. They download a known malware (that will be detected by anti-virus XYZ) to ReHIPS isolated environment, but anti-virus XYZ does not detect the malware. Alternatively, a security soft is installed to real user with a feature that is not functional within the ReHIPS isolate environment.
Obviously, on the face of it, this is because the anti-virus product running has no access to an active ReHIPUser. ReHIPS user is a separate profile under Windows - just like the SUA\LUA and protected Admin accounts are separate - with one set of installed software not able to cross over to the other user profile. LOL... ReHIPS doing its job very well indeed -- but typical user doesn't see it this way. They think ReHIPS has broken their other security softs.
Is there a better way for us beta testers to explain this matter when it comes up on other forums ?
I'd like to be able to tell new and prospective users precisely why it happens and why it is of no real concern. I know the second part, but I need a bit more understanding to explain the first part.
I am asking this because I am highly confident that I am missing something - and that the answer is not necessarily clear-cut.
More importantly, I don't want to explain things incorrectly. I do my best to steer questions to this forum, but some users just won't put forth the effort. Then the mis\dis-information about ReHIPS starts and correct answers are few and far in-between. ReHIPS is a good product and - where I can - I feel compelled to defend it by providing accurate infos.